Sport Australia Complaints Handling Workshop
Two Free face to face workshops are being held at Sports House North, Cnr Caxton Street & Castlemaine Streets, Milton Qld, 4064
Workshop 1: Sport Australia Complaints Handling Workshop - Resolving complaints quickly and efficiently
Wed 17 October 2018 from 1 – 4 PM
Workshop 2: Member Protection Information Officer Course
Wed 17 October 2018 from 5 – 8 PM
The Complaints Handling Workshop has been designed to complement the online training.
This FREE course consists of seven online modules and one face-to-face workshop. It outlines the important role of Member Protection Information Officer as the ‘go to’ person in your club for players and members to discuss problems and formal complaints.
- Better understand the role of MPIO.
- Provide expert advice and guidance.